FAQ
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I'm an APHA member and would like the 30% off coupon code!
If you're an APHA member and would like to take advantage of the 30% discount on HorseIQ's Full Site Subscription, email us at [email protected]! Please allow 1-2 business days for a response. Discount does not apply to other HorseIQ products.
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Which HorseIQ Subscription is right for me?
HorseIQ currently has 3 public subscription options: Full Site Subscription, Judging Team Package, and APHA Show Management Package. The Full Site Subscription, like the name entails, is a subscription based product that gives you access to all of HorseIQ's content, automatically billing you either monthly or yearly. The Judging Team Package gives you access to all of HorseIQ's content, 25 additional student accounts, and the ability for the purchasing account to monitor the progress of the student accounts, all for a one time fee that does not automatically renew. This package is great for judging teams, equestrian teams, ag classes, college classes, 4-H groups, youth clubs, or any other group! The APHA Show Management Package gives you access to all of HorseIQ's content, the APHA Show Management Certification course, bonus content just for show producers for a one time fee that does not automatically renew.
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I'm interested in the Judging Team Package but have more than 25 people in my group, what are my options?
If you are interested in the Judging Team Package but have more than 25 people that are in your group, please email us at [email protected]. We can add seats to your group for an additional $6/person.
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How do I change the credit card associated with my HorseIQ account?
To change the credit card saved to your HorseIQ account, log into your account, click on your name in the top right corner of the screen, then "My Account", then "Billing". You'll then click the "Edit" button next to the card saved under "Your Credit Card". Enter the information for your new card and click "Update". You can also delete a card by clicking "Delete". If the site automatically cancelled your HorseIQ subscription due to an invalid or expired card you will need to sign back up to regain access.
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How do I cancel my HorseIQ subscription?
To cancel your HorseIQ subscription, log into your account, click on your name in the top right corner of the screen, then "My Account", then "Billing". You'll then click the "Cancel" button next to the subscription you'd like to cancel under "Subscriptions". Your subscription will be automatically cancelled at this point, but any course progress or certificates earned will be saved and ready when you decide to return!